TouchBistro Reviews
(Rated by 1935 users)
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Payment Methods
- Credit/Debit Cards
- Apple Pay
- Google Pay
- Samsung Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Return Policy4.2
- Customer Service4.5
- Price & Quality4.0
- Shipping & Delivery4.6
Recent Customer Reviews (12)
Kenny Thompson
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Grace Davison
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Dieter Neumann
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Michael Dresner
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Andrea Gärtner
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Lee Hamilton
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Louise Freeman
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Ryan Burton
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Kassie Steinke
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Julia Oliveira
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Payment Methods
Accepted Payment Options:
Prices for items on Touchbistro.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Apple Pay
Google Pay
Samsung Pay
Payment Process
- Payments can be made online during the checkout process.
- For TouchBistro credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
TouchBistro Pros & Cons
Pros
1
Specifically Built for Restaurants: Designed with the hospitality industry in mind, making it intuitive and aesthetically pleasing.
2
Very Easy to Use: Intuitive interface that requires minimal training, making it easy for staff to pick up menu items quickly.
3
Affordable: The base price is $69/month, with the option to add various integrations and custom add-ons.
4
Lots of Good Integrations: Offers a range of integrations including accounting, business management insights, staff scheduling, online ordering, and mobile payments.
5
Customizable Add-ons: Allows for the addition of features like online ordering, gift cards, loyalty programs, reservations, and marketing.
6
Good Reporting Features: Provides in-depth sales insights, including sales history, menu item sales, and staff performance reports.
CONS
1
Contract Only – No Cancellation Option: No month-to-month option or free trial, which can be a significant drawback for some businesses.
2
iOS Only: Exclusive iPad-based system, which may not be suitable for businesses needing a physical POS terminal.
3
Shaky Customer Support: Inconsistent customer support, with some users experiencing long wait times and poor response times.
4
Reporting Not as Robust as Some: While adequate, the reporting features are not as extensive as those offered by competitors like Lightspeed or Rezku.
5
U.S. Only: Limited to the U.S., which can be a problem for businesses outside this region.
6
Inventory Management Issues: Some users find inventory management confusing and difficult to set up.
TouchBistro Features and Benefits
Features
Floor Plan Design
Managers can design a floor plan with walls and sections to represent the venue, easily changing layouts for special events.
Table Allocation
Servers can allocate parties to tables with ease, and parties can be moved quickly if necessary.
Section Assignment
Staff can be allocated sections and tables for service periods, reducing confusion mid-service.
Intuitive Menu Interface
Menu items can be quickly added, cloned, and organized using a touch interface on the iPad. Images can also be added for customer viewing.
Modifiers Prompting
Servers are prompted to ask for specific details like sauce or steak cooking preferences.
Detailed Tracking
Inventory tracking allows management to understand profit margins and decide whether items are worth keeping or should be removed from the menu.
Low Stock Alerts
The system alerts managers when inventory levels are low, ensuring timely restocking.
Staff Performance Tracking
The system tracks staff performance, hours worked, and staff costs, helping managers optimize labor costs.
Automated Scheduling
TouchBistro Labor Management automates scheduling based on forecasts, helping save more than 2% on labor costs.
Integrated Payment Partners
Restaurateurs can choose their payment processing partner, integrating with the POS for faster payment processing. Features include tableside payments and split billing.
Customer Payment Options
Supports various payment types like swipe, dip, tap, Google Pay, and Apple Pay.
Customer Web App (CWA)
A customizable web app for customers to access loyalty programs, digital gift cards, and online menus directly from their browser or mobile device.
Loyalty and Gift Cards
Customers can collect and redeem points, and restaurateurs can communicate with patrons via SMS, push notifications, and email marketing campaigns.
Digital Order Tickets
Orders are sent directly from the POS to the KDS, reducing errors and speeding up service. Features include color-coded ticket statuses and analytics organized by location and screen.
Offline Mode
Orders continue to flow between the POS and KDS even in offline mode, ensuring continuous service.
Over 50 Reports
The system provides detailed analytics on sales trends, staff performance, and more, helping restaurateurs make informed business decisions.
Tableside Ordering
Servers can take orders directly at the table, speeding up service and improving the guest experience.
Easy Bill Splitting
Bills can be split evenly or by items ordered with a simple swipe, reducing wait times and improving customer satisfaction.
Pricing Adjustments
Managers can adjust pricing, choose daily specials, and add promotions remotely, ensuring flexibility in menu management.
Specifically Built for Restaurants
Designed with the hospitality industry in mind, making it intuitive and aesthetically pleasing.
Very Easy to Use
Intuitive interface that requires minimal training, making it easy for staff to pick up menu items quickly.
Affordable
The base price is $69/month, with the option to add various integrations and custom add-ons.
Lots of Good Integrations
Offers a range of integrations including accounting, business management insights, staff scheduling, online ordering, and mobile payments.
Customizable Add-ons
Allows for the addition of features like online ordering, gift cards, loyalty programs, reservations, and marketing.
Good Reporting Features
Provides in-depth sales insights, including sales history, menu item sales, and staff performance reports.